Fibermode Limited (“we”, “us”, “our”) are committed to protecting and respecting your privacy.
Fibermode Limited will be responsible for the processing of your information, unless otherwise stated, and for the purposes of the Data Protection Legislation, will be the Data Controller.
This policy is provided in a layered format so you can click through to the specific areas set out below.
Fibermode Limited is thecontroller and is responsible for your personal data (collectively referred toas "Company", "we", "us" or "our" inthis policy).
Our full details are:
You have the right to makea complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for dataprotection issues.
This version was last updated on 27th April 2022. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email or when you next start the App or log onto one of the ServicesSites. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
We may collect, use, store and transfer different kinds of personal data about you as follows:
We explain these categories of data here.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We will collect and process the following data about you:
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
Click here to find out more about the types of lawful basis that we will rely on to process your personal data.
We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table Purposes for which we will use your personal data:
We do not transfer your personal data outside the UK.
All information you provide to us is stored on our secure servers. Any payment transactions will been crypted using Secured Sockets Layer technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of. Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. Any client-related data is contained within Mode’s VPN. Raw data is inaccessible.
We will collect and store personal data on your Device on the Device’s secure enclave (such as passwords).
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
In the event that you do not use the App for a period of three years then we will treat the account as expired and your personal data may be deleted.
Under certain circumstances you have the following rights under data protection laws in relation to your personal data.
Please click on the links below to find out more about these rights:
Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative)and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
Internal third parties
Other companies in the Mode Group and who are based in the United Kingdom.
External third parties
You have the right to:
This notice was last reviewed 27th April 2022.