Fibermode Limited (“we”, “us”, “our”) are committed to protecting and respecting your privacy.
This notice sets out the basis on which any personal data we hold about you will be processed. Please ensure you read the below carefully to understand how we will process your data. If you do not agree with our policies, you can choose not to use our services. If you set up an account with us, further information on how your data will be processed will be provided to you within the application process. By accessing or using our services, you agree to this privacy policy. This Privacy Policy may change from time-to-time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check periodically for updates.
Fibermode Limited will be responsible for the processing of your information, unless otherwise stated, and for the purposes of the Data Protection Legislation, will be the Data Controller.
This policy (together with our Terms of Use and Modulr Terms of Service, and any additional terms of use incorporated by reference into the aforementioned terms, together our “Terms of Use”) applies to your use of:
This policy is provided in a layered format so you can click through to the specific areas set out below.
Fibermode Limited is thecontroller and is responsible for your personal data (collectively referred toas "Company", "we", "us" or "our" inthis policy).
We have appointed a dataprotection officer (DPO). If youhave any questions about this privacy policy, please contact them using thedetails set out below.
Contact details
Our full details are:
You have the right to makea complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for dataprotection issues.
We keep our privacy policy under regular review.
This version was last updated on 27th April 2022. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email or when you next start the App or log onto one of the ServicesSites. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them, may use cookies, web beacons, and other storage technologies to collect or receive information from our website or elsewhere on the internet to provide measurement services and target ads; they have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact and Location Data. Please check these policies before you submit any personal data to these websites or use these services.
We may collect, use, store and transfer different kinds of personal data about you as follows:
We explain these categories of data here.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We will collect and process the following data about you:
We use cookies to distinguish you from other users of the App, App Site, the distribution platform (Appstore) or Services Sites and to remember your preferences. This helps us to provide you with a good experience when you use the App or browse any of Our Sites and also allows us to improve the App and Our Sites. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our cookie policy.
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
Click here to find out more about the types of lawful basis that we will rely on to process your personal data.
We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table Purposes for which we will use your personal data:
We do not transfer your personal data outside the UK.
All information you provide to us is stored on our secure servers. Any payment transactions will been crypted using Secured Sockets Layer technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of. Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. Any client-related data is contained within Mode’s VPN. Raw data is inaccessible.
We will collect and store personal data on your Device on the Device’s secure enclave (such as passwords).
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
In the event that you do not use the App for a period of three years then we will treat the account as expired and your personal data may be deleted.
Under certain circumstances you have the following rights under data protection laws in relation to your personal data.
Please click on the links below to find out more about these rights:
Lawful basis
Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative)and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
Internal third parties
Other companies in the Mode Group and who are based in the United Kingdom.
External third parties
You have the right to:
This notice was last reviewed 27th April 2022.
